Terms & Conditions

By using or purchasing from this website, you are agreeing to the terms and conditions of service we offer you. These terms are subject to change without notice. It is YOUR responsibility to view our terms and conditions thoroughly before making a purchase on our website.

Refunds & Exchanges

We have a strict refund/exchange policy.
You agree to these terms when you make a purchase from our boutique.
All policies can be changed without notice.
It Is YOUR RESPONSIBILITY to thoroughly read all policies.

 

If you are very extremely UNSATISFIED with your item, you may return your item for STORE CREDIT ONLY. We will only allow a refund if you contact us TWO DAYS upon delivery of the item.
If otherwise, NO REFUND WILL BE ISSUED.

Returns & Exchanges

If for any reason we may have gotten your order wrong, for example size or color we will issue an exchange. Item MUST BE in the same condition as it was when received. 
Please contact me ASAP via email: (viandmikiboutique@gmail.com) or 

instagram (@viandmiki)

All returns must be shipped to:

VI AND MIKI

1911 Army Drive
PMB#20
Tamuning, Guam, 96913

Shipping

After payment has been received, it takes us 24-48 hours to package and prepare your items. 

After items have been prepared we ship out immediately after. So you will generally receive your items 2-5 days after. You will be responsible for paying for your own shipping costs for returning/exchanging your item.

Shipping costs are NONREFUNDABLE. We are not responsible once your item has been shipped, and you have been provided with a tracking number. If your item for some reason gets lost in the mail, you contact United States Postal Service, NOT US. 

 

UNITED STATES POSTAL SERVICE

Customer Service: 1 800 275 8777

Technical Support: 1 800 344 7779

Delivery Tracking: 1 800 222 1811

Local Meetups / Pick ups

After placing your order for "Local Meet up/Pick up" you will receive an email when order is ready and it will include location, date, and time for meet up or pick up. 

Your items will be on hold for as long as you need.
Please contact us if you have any more questions about meet ups/pick ups!